Support Desk Pro lets you cut and paste support to all your sites, connecting them all in one web-based software you control yourself!
If you’re not using an online help desk to take care of your customers & subscribers you are probably up to your ears in emails or making it hard for your customers to get a hold of you.
The problem is not whether or not to have an online support desk, the problem is figuring out which one to use! This is where the big headache comes in, just search around and you’ll find that most other support desk software will end up costing you monthly, quarterly or annual fees that runs into hundreds & even thousands of dollars.
Why waste thousands of dollars per year on help desk software fees when you could get your Support Desk Pro Software for pennies on the dollar Right Now & STOP the ongoing fees or renewal fees whatsoever
Note: Lite version coming soon.
These are some of the interesting and ground-breaking features…
Support Desk Pro Main Feature 1:
Admin Main Dashboard – Admin main dashboard includes functionality like manage page link, icon link, add New link, logout link, user friendly tool tips, operator panel link and preview site link.
Support Desk Pro Main Feature 2:
Operator Main Dashboard – Operator main dashboard includes functionality like manage pages link, tool tips on link, administrator login page link, tickets awaiting for reply functionality, preview site link.
Support Desk Pro Main Feature 3:
User Section Dashboard – User section main dashboard includes functionality like Manage link, Icon link, user friendly tool tips.
Includes Tiny_mce editor in admin panel trouble shooter, announcement, knowledgebase and operator panel knowledgebase and trouble shooter page. While replying a ticket admin or operator add reply to knowledgebase.
Fast Sorting and searching functionality on manage pages While submitting the tickets, when user type the message in the text field box, the system will automatically search the relevant keyword result and display on same page. Tab order sequence in horizontal manner.
Action messages for add , update and delete functionality. Back to page functionality on add, edit and details page. Red asterisk mark for mandatory field. Clear search functionality on the manage pages. Action confirmation is displayed standard in form, after 3 seconds message is closed. Standard error message for invalid operations. Include active/inactive functionality to control user section.
Ajax based functionality like post reply + – Include ticket log history functionality eg. Last reply user and operator panel. Include archive functionality in admin panel to see closed/ completed ticket status. Include ‘Select all’ checkbox for selection of all records Operator performance stats is displayed on the page Number of waiting for reply, replied, Open, Closed, New, Total, Rank etc. Admin can change Email id.
As you may have noticed, this is a definitive tool designed and built with user-friendly interface. Forget about complicated control panel: Co-Daddy applications comes with simple but rich administrative panel with key management features.
Choose your options
Lifetime – One-Time Cost
- Option 1:
- Option 2: